How Can We Help?
Get support for your Tabibo travel companion app
Frequently Asked Questions
Tabibo automatically syncs your data when you're signed in and connected to the internet:
- Sign in with the same email on all devices
- Ensure internet connection for initial sync
- Data syncs automatically in the background
- Works offline - syncs when connection returns
We use real-time exchange rates from professional financial data providers:
- Rates update automatically when online
- Cached rates available offline
- Rates are for reference - check with your bank for actual transaction rates
- Exchange rate timestamp shown in the app
Location features require proper permissions:
- Enable location permission in iOS/Android settings
- Make sure you're outdoors with clear GPS signal
- Try the manual country selection if GPS fails
- Restart the app if location seems stuck
Tabibo tracks expenses in your preferred home currency:
- Set your home currency in Profile settings
- Conversions are automatically calculated and stored
- Monthly totals show amounts in your home currency
- View both original and converted amounts for each expense
Emergency features provide quick access to local emergency services:
- Shows emergency numbers for your current country
- Loud siren sound to attract attention
- Direct calling with confirmation dialogs
- Works offline - numbers cached locally
Tabibo works on modern mobile devices:
- iOS: iPhone running iOS 15.1 or later
- Android: Android 7.0+ (API level 24+)
- Storage: Minimal storage required (~50MB)
- Internet: Optional - works offline
Your privacy and security are our top priorities:
- All data encrypted in transit and at rest
- Each user's data is completely isolated
- No data shared with third parties for marketing
- You can delete your account and data anytime
See our Privacy Policy for complete details.
Dark mode follows your device's system setting:
- iOS: Settings → Display & Brightness → Dark
- Android: Settings → Display → Dark theme
- Tabibo automatically switches with your system
- Provides better battery life on OLED screens
Data export functionality:
- View all data within the app anytime
- Copy individual location coordinates
- Share locations via standard sharing
- Full data export feature coming soon
Contact us if you need immediate data export assistance.
Data recovery options:
- Recently deleted items may be recoverable from device cache
- Account deletion is permanent and cannot be undone
- Contact support immediately if you need assistance
- Regular backups via cloud sync help prevent data loss
Still Need Help?
Can't find what you're looking for? We're here to help!
Before contacting support, please include:
- Your device type and operating system version
- Tabibo app version (found in Profile)
- Steps to reproduce the issue
- Screenshots if applicable
Email: silic5494@gmail.com